Introduction
Overview
Managing quality assurance and control on a construction project can be overwhelming. On any given project, there can be hundreds of team members working on thousands of tasks every day — and ensuring that everyone is operating at a high standard is difficult. By leveraging a cloud-based platform like Autodesk Build, teams can take a more proactive and collaborative quality management approach to ensure project success.
This guide dives into the details of how project teams can reduce rework, gain visibility of issues, and resolve problems faster with Autodesk Build.
Quality Management with Autodesk Construction Cloud
Built on a unified platform and common data environment, Autodesk Construction Cloud is a powerful and complete portfolio of construction management products that empowers general contractors, specialty trades, designers, and owners to drive better business outcomes. Autodesk Construction Cloud combines advanced technology, a unique builders network and predictive insights to connect teams, workflows, and data across the entire building lifecycle.
Suggested Workflows
Quality Control Workflow
Simplify the quality control process by creating a standardized workflow that maintains transparency for the entire team. The graphic below outlines the suggested quality control workflow using Autodesk Build.
Why follow this workflow?
- Standardize quality control checklists
- Track and resolve quality issues
- Enable team members to fill out checklists and create issues both on web and mobile
Autodesk Build capabilities used
- Forms
- Issues
- Photos and Videos
- Meetings
- Reports
Punch List Workflow
Simplify punch lists by creating a standardized workflow that maintains transparency for the entire team. The graphic below outlines the suggested punch list workflow using Autodesk Build.
Why follow this workflow?
- Standardize punch list documentation
- Track and resolve issues created from punch list items
- Allow team members to fill out punch lists and create issues both on web and mobile
Autodesk Build capabilities used
- Forms
- Issues
RFI Workflow
Simplify the RFI process by creating a standardized workflow that maintains transparency for the entire team.
The graphic below outlines the suggested RFI workflow using Autodesk Build.
Why follow this workflow?
- Track and review project RFIs
- Configure workflows with multiple assigned reviewers
- Control visibility and permissions
- Allow team members to create RFIs both on a mobile device from the field or from a desktop
Autodesk Build capabilities used
- RFI Management
Submittal Workflow
Create submittal items, packages, track the flow of approval processes, and manage all information in a single submittal log. The graphic below outlines the suggested submittal workflow using Autodesk Build.
The graphic below outlines the suggested submittal workflow using Autodesk Build.
Why follow this workflow?
- Full flexibility to package items as desired
- Easily track & review the status of submittal items
- Assign & control user privileges
Autodesk Build capabilities used:
- Submittal Management
Asset & Equipment Tracking Workflow
Streamline the tracking and management of construction project assets from design through handover. The graphic below outlines the suggested asset and equipment tracking workflow using Autodesk Construction Cloud.
Why follow this workflow?
- Enhance project status visibility
- Accelerate commissioning
- Improve handover
Autodesk Build capabilities used:
- Asset & Equipment Tracking
Quality Management Capabilities
Quality Checklists
Quality Checklist Forms
Capturing and addressing quality concerns early gives contractors the confidence to deliver projects on time and under budget.
In Autodesk Build, Quality Managers can create QA/QC checklists, punch lists, and commissioning forms; assign them to team members; and track status. Teams on site can quickly fill out forms via mobile and, if needed, create quality issues right away.
Reporting on the data captured provides teams with valuable insights on how to proactively address quality concerns.
1. Setting up Forms for Project Templates
- To promote standardization and reduce manual entry time across projects, admins can create Quality Form Templates in their Autodesk Build-configured Project Template. Any project created from that project template will then have pre-configured form templates available.
- In “Project List”, admins navigate to “Project Templates” and create or choose a project template.
- Within the Build Configuration, they will select “Forms” and click “Create”, then “Create Template”; see the “Creating Form Templates” section below for details. Form Templates in Project Templates has a few differentiations noted below:
- If building a new form:
- From the contribution mode menu, only “Single Contributor” is selectable.
- To finalize, permissions are restricted to roles for contributors and reviewers.
- If starting from a PDF:
- To finalize, permissions are restricted to roles for contributors and reviewers.
- Forms can be modified in the Template List and organized into folders.
- Forms can also be imported from other company Build projects or previous tools by clicking “Import”. To import from another project that was built out, an admin selects “Autodesk Build”, then selects the project and up to 50 Form Templates.
2. Creating Form Templates in Projects
- Creating Form Templates is an essential step to standardizing data collection and accelerating quality checklist entry. Setting up a template within a project is similar to setting up for Form Templates within a Project Template.
- In a Project, admins will navigate to the Forms tool, select “Templates”, and click “Create”.
- Next, they either upload an editable PDF or build a new form.
- If building a new form:
- Admins begin with either a pre-formatted template or a blank one. In both cases, they will then specify the template title, type, and a description of the form.
- Forms are split into sections that contain items for response including Equipment Materials, Notes, Weather, Work Log, Signature, or Questions. Each section and item (aside from Notes and Weather) has space to provide a description to give project teams additional context when they fill out the form.
- Questions:
- Each section can have multiple questions that can be added, deleted, and moved up or down by using the icons in the bottom right of the question box.
- On the bottom left, users can make questions required or have conditional logic to require or suggest a photo or an issue.
- The question type can be adjusted by selecting from the dropdown options on the right.
- Pre-formatted templates:
- Sections are pre-loaded based on selections
- These sections can be modified as needed.
- New sections can be added by selecting “New section” on the black “Add section” menu.
- Blank templates:
- To add a new section, admins click the black toolbar on the right and select the type from “Add section”.
- Adding items like questions or signatures is located on the black toolbar in “Add item to section”.
- Once finished, admin will click “Save”.
- They then can select how contributors will work:
- Single contributor – One contributor creates and submits each report.
- Multiple contributors in sequence – One contributor at a time can edit a report. They have the flexibility to assign a report to another contributor.
- Multiple contributors in parallel –Multiple contributors can edit a report at the same time. Any of them can submit.
- To finalize the form, the permissions for the contributors and reviewers for roles, companies, or individual members are assigned. The manager is automatically assigned as the form creator, and roles or members can be added.
- The admin then clicks “Create” to add the form to the Form Templates list.
- If starting from a PDF:
- Starting from a PDF gives teams the opportunity to directly import existing quality observation and checklist forms they currently use.
- The template name, type, and form components (like weather and notes) are specified. Then admins will select single contributor as the default.
- Next, roles, members, or companies are selected as contributors and reviewers.
- Clicking “Create” will add the form to the Form Templates list.
- Forms can be modified in the Template List and organized into folders.
PRO TIP: When customizing questions, there is also an option to require an issue creation or photo attachment depending on the response. For instance, if the question is about passing a quality check, it’s useful to require the issue creation in case of failure and require a photo proof in case of passing
3. Filling out Quality Forms
- Teams can fill out forms on both the web and mobile. Foremen, Superintendents, or others in a similar role, performing a Quality Checklist walkthrough start by navigating to the Forms tab and clicking “Create Form”. Within the drop down, they can search and select one of the quality checklist forms.
- The form will load the templated information and sections. The observer then fills in the form details and provide responses to sections. Required questions are marked with a red asterisk (and the word “Required” on mobile)
- They can create an issue, attach a photo, or write a note on the spot. References can also be added by linking photos, files, issues, assets, or other forms.
- If a form is set up for multiple contributors editing in sequence, users can click on “Assignee” and select who they would like to reassign the draft form to.
- To collaborate on forms with stakeholders, members can hover and click the “Chat Icon” to add comments and “@” mention a specific person to draw their attention an item in need of response.
4. Filtering and Sorting Forms
- A quality engineer or manager can quickly find specific drafts or submitted forms by leveraging the sorting and filtering options within the Forms tab. Drafts and assigned forms can be edited; submitted forms cannot.
- The column headers can be clicked to sort the Forms list based on name, date, ID, status, creator, and last update.
- Under the funnel icon, forms can be filtered by date, creator, status, location, and template type.
- Additionally, forms can be searched through the search bar at the top.
5. Reporting on Forms
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- Within the Forms tab of the Forms tool, team members on the web can export selected forms in a report. For example, they can export recently submitted QA checklist forms by using a filter for their date range and a Quality template type with “Submitted” status.
- After filtering, users need to click on “Export”. Here, they can choose to have their report in PDF or XLSX format. They can also choose if they would like to include a photo, an issue, and references, and then click on “Generate”.
- Reports can be directly downloaded to the creator’s device, emailed, or shared via a link.
- The Reports tool can create reports with more options and customizations.
- To start, a quality manager can navigate to the Reports tool and click “Create report” in the “Reports log” tab.
- There they can select “Form detail” report and add filters and sort by ID, Template name, Form date, Created by, Assigned to, Status, Template type, or Location. Next, they select a file format and turn on options that include a Cover Page, Table of Contents, and Photos.
- Clicking “Run report” will give these managers the option to run this report once or to save it as a report template to run in the future.
- If saved as a report template, quality managers can navigate to the “Templates” tab and click the three dots menu on the report. There they will select “Schedule report”, where they can choose their options for distribution, frequency, and date/time. Once saved, Quality Managers can receive these form reports on a regular basis and share with stakeholders as needed.
Issue Management
When faced with problems on the jobsite, teams need to react fast to keep on track. With Issues in Autodesk build, teams can create, assign, track, and ultimately resolve issues faster.
1. Issue details breakdown
Issues have several fields that quickly resolve problems that may arise during projects. These details can be standardized, reported on, and used to identify trends. Analyzing these trends helps teams create plans to address issues before they occur.
- Title: Titles ensure all stakeholders quickly understand the issue.
- Status: Status has four states to designate resolution progress: Open, Pending, In Review, and Closed.
- Type: Types organize issues. An issue type creates a label for identifying issues under important information like specialty trades. Each type is arranged under an organization category, like quality or safety. In set-up, Admins can also for quick identification when using pushpins in sheets or assets, identifying status (active or inactive), and selecting from created custom fields.
- Description: Provides space for any necessary context or information about the issue.
- Assigned to: Issue creators can use “Assigned to” to designate a responder for any issue created. This will send a notification for response to an individual member, a role like Quality Manager,
- Watchers: Designating individuals as watchers lets issue creators alert stakeholders without the expectation for them to help resolve the issue.
- Location: A drop-down that brings up the locations available within the project allowing issue creators to detail where an issue occurred.
- Location details: A free text field that helps provide additional context to the location selected. For example, a mechanical room on the second floor location can be selected with “behind the AHU unit” for further details on a drywall damage issue.
- Due date: Due date designates the resolution date expected by the issue creator.
- Start date: Used to identify when the issue in question began.
- Placement: Issues can be directly placed, or removed, on a model, file, or sheet from issue creation in the Issues log.
- Root cause: Root causes identify why an issue occurred by creating a label to identify the underlying cause. Each root cause is organized under a root cause category, like quality or safety. . Reports and dashboards are able to filter by root cause, providing key stakeholders with actionable information on how to prevent issues in the future.
2. Setting up Issues in Project Templates
- Within a Project Template, admins can create Issue categories and types, custom fields, and root causes with default information prefilled for all projects.
- Any project created from that project template will have these fields pre-populated. This standardizes data for teams and saves time-on-site when filling out identifying issues in the field.
- In “Project List”, admins navigate to “Project Templates” and create or choose a project template.
- Within the Build they will select the “Issues” tool, then click “Create” within the “Types”, “Custom fields”, or “Root causes” tabs.
3. Customizing Issues
- After a project is set up, admins can further customize issues within the Issues tool, under the “Settings” menu.
- Project Admins can create and customize issue categories and types, add custom fields, root causes, and create templates.
- In each tab within “Settings”, admins can keep projects up to date and organized by selecting a type, custom field, root cause, or template and edit or manage the information on the right-side menu.
PRO TIP: Issue categories and types can be edited to show, hide, and reorder fields. Select an issue type and in the “Edit type” menu on the right, select the “Manage fields” tab. There, use the visibility icons to designate if the field is shown or hidden and use the move icon to reorder the position of the field.
4. Issue Permissions
- Now that all the issues are configured within a project, admins can ensure issue accountability and visibility by setting up stakeholder permissions.
- Within the “Settings” menu, under “Permissions”, admins can review or update Issue permissions.
- Before changing permissions, click “Learn more” to check the table that summarizes what someone can do based on which of the four permission levels are assigned: “Create for my company”, “Create for other companies”, “Manage issues”, and “Manage member permissions”.
- Clicking “Add permissions” lets admins set the permission level for an individual member, a role within the project, or company.
5. Creating Issue Templates in Projects
- Issue Templates promote consistency across teams and accelerate issue creation on site by assigning default information into many fields.
- Within the “Settings” menu, under “Templates”, admins can review, edit, delete, duplicate, or create Issue Templates on the web.
- To create an “Issue template”, a Project Admin will click the “Create issue template” button, title the template, and provide an active/inactive template status.
- Admins can then set the default information for Issue status; issue type; a description; assignees based on member, role, company, or watcher status; location and location details; and root cause.
- Selecting “Create issue template” will add this issue template to the Issue Templates log to be available for use when active.
6. Creating Issues
- Throughout the project lifecycle, issues can arise at any point by nearly any stakeholder on the web or on site from their mobile device. Whether in model coordination or a quality check in the field, issue creators can create an issue from the Issues tool, directly within another tool like sheets, models, or forms, or added as a reference in RFIs, Submittals or Assets.
- To create a new issue within the Issues tool, click the “Create” button or select the drop-down arrow to bulk import up to 500 issues from a spreadsheet. To create a new issue directly from one of the tools above, find the Issues checkmark icon.
- The issue creator fills out the issue details within the issue creation module and can use templates to reduce repetitive tasks.
- Issue templates can be found in the Templates tab of the issue creation window. Templates are sorted by type or recently used, and can also be searched for.
- At the bottom of the issue details, the creator can also reference any photos, files, RFIs, or assets, depending on what is important to understand the context of the issue.
7. Reviewing, Updating, and Resolving Issues
- When an issue is assigned to a project member, they receive an email notification. To see the details of the issue, the assigned project member follows the link in the notification email. Alternatively, any project member can access issues from the Issues tool within Autodesk Build. And if the issue is referenced on another tool—for instance, on a form—they’ll be able to check its details from that tool, as well.
- Assigned issues are also visible in the “Your assigned work” under the “Work status” section of the Autodesk Build home page.
- When an issue is created, its automatic status is “Open”. As the issue is being addressed, assignees select the issue and update the status to “Pending” or “In review”. Once the problem is resolved, the issue status should be changed to “Closed”.
PRO TIP: Web and mobile users can ‘@’ to mention a specific user—or a company, or a role—in the comment field of issues. This will notify the user by email and draw their attention to the specific issue.
8. Organizing Issues
- Both web and mobile users can quickly find the issues they are looking for by leveraging the sorting and filtering options under the Issues tool.
- The issue list can be sorted based on title, ID, status, and due date. On web, users can just click on the column header to sort by that attribute. On mobile, sorting options show up after tapping on the funnel icon.
- Under the funnel icon, several filtering options are available, including filtering by assignee, due date, status, root cause, creator, etc.
- By clicking the gear icon, teams can search and check or uncheck details to hide, reorder, or freeze columns in the issues log providing only the necessary details.
PRO TIP: The quickest way for mobile users to check the issues assigned to them is to scroll down in Home to “Your assigned work” under “Work status”, where they can see right away the issues assigned to them.
9. Issue Reporting—Issues Tool
- Running reports on issues allows teams to analyze trends and identify strategies to mitigate issues in the future. Reports can be created with all, or a filtered view of, project issues from Issues tools.
- Within the Issues tool, team members on the web can export selected issues in a report. For example, they can filter and export recently opened Safety issues assigned to a certain specialty contractor company by using a filter for their “start date” range and a Safety issue type with “Open” status assigned to that company.
- After filtering, teams click on “Export”. Two report types are available, with a required, editable title: “Issue detail” or “Issue summary”. For Issue Detail PDF reports, they can also choose if they would like to include cover page, table of contents, sheet overview, custom fields, photos, or comments. To run, they click on “Run report”.For Issue Summary Reports, they can export in PDF or Excel and turn on a cover page and table of contents. To run, they click “Run report”.
- Reports can be directly downloaded to the creator’s device, emailed, or shared via a link.
10. Issue Reporting—Reports Tool
- Team members like Safety or Quality Managers can use the Reports tool to add additional detail to reports, or schedule reports on open issues to follow-up with specialty contractors on.
- The Reports tool can create these reports and an additional “Issue summary status” report with more options and customizations.
- A manager can navigate to the Reports tool and click “Create report” in the “Reports log” tab:
- Issue detail: A PDF report with filters by standard and custom fields and sort by Status, Title, Description, Start date, Due date, Location, Location details, or Created on. Next, they select options of a Cover page, Table of contents, Sheet overview, Custom fields, Comments, and Photos.
- Issue status summary: A grouped-by-company PDF report with optional cover page and filters by issue type and sort “Unresolved”, “Company”, or “Overdue”.
- Issue summary: Exported in both PDF and Excel and be grouped by Location, Company, or Category. Available filters: standard and custom fields and sort by Status, Title, Description, Start date, Due date, Location, Location details, Updated on, or Created on. Selectable options include a Cover Page and Table of Contents.
- Clicking “Run report” will give these managers the option to run this report once or to save it as a report template to run in the future.
If saved as a report template, managers can “Schedule report” in report’s three-dot menu in the “Templates” tab. Once saved, Safety or Quality Managers can directly download to their device, email, or share with stakeholders via a link on a regular basis.
Photos and Videos
Photos and videos are a powerful way to share information about what’s happening on the jobsite, especially when stakeholders in other locations need visual references or verification.
In Autodesk Build, teams can easily capture photos, videos, and 360-degree images, tag them to provide more information, and add them as references to Issues, Forms, Submittals, RFIs, and more.
Watch the Tutorial on Photos in Autodesk Build
1. Taking Photos
- The quickest way to add photos to projects while in the field is to take a photo with a mobile device.
- Within the mobile app, “Take a photo” is located on the home screen, enabling teams on site to quickly add media to their projects.
- Team members can also go to the Photos tool and click the “+ Add” button and select “Use camera” to take additional media or “Select from photo library” to add from their device.
- Teams are able to open their camera and take multiple photos or video in sequence. Then they can select a few or all and quickly add them to the photo gallery.
2. Adding Photo References
- Teams can quickly add media from other tools in Autodesk Build, like RFIs, by adding References.
- On mobile, within a sheet, issue, form, RFI, or asset that needs a photo added, go to References and tap on “Add” next to “Photos and video”. Team members can take a new photo/video, select existing media from their mobile device’s library, or choose from the already existing project photos.
- On the web, media can be added to sheets, issues, forms, RFIs, and assets by going to “References” and clicking “Add a reference” to select “Photos”.
- Once the photos have been added, they can be seen under “References” both on web and mobile. They will also be automatically added to the photo gallery—available in the Photos tool.
PRO TIP: When creating a Form Template, users can choose to require a photo reference depending on the answer to a question. For example, if the installation of a door passed the quality check, users can require a photo to be attached as visual proof of the correctly installed door.
3. Photo Tagging
- Teams can create tags to provide more information about the images they upload to Autodesk Build. Tags can be used to help easily document project work, enabling teams to track the type of work and equipment, jobsite location, and even the subcontractor.
- Once uploaded, photos are automatically tagged through the “Autotags” feature, which utilizes machine learning to apply categories and tags (like MEP Systems, Ductwork Conduit or Openings, Door, Window) to photos. These are displayed in the “Autotags” section in photo details below “Tags”.
- Tagging is flexible: Users can manually add multiple tags to a photo, either when uploading it or afterwards. After selecting a photo, simply click on the “Tags” button to see already associated tags or add new ones. Autotags together with manual tags can make organizing and finding photos easy, powerful, and customizable.
PRO TIP: Set up photo tags at the beginning of the project, so that all uploaded photos can be tagged in the same manner. This makes it easier for team members to find specific images.
4. Checking Photo Details and Filtering in the Gallery
- In the Photos tool within Autodesk Build, users can find all photos, videos, and 360-degree images in the Gallery view and can also upload new ones by clicking on “Add”.
- A map view is also available, which shows media based on its location. Each grouping of photos is displayed with a pushpin and count of the number of media uploads at that location. Clicking into the pin will zoom in and show the precise GPS location of the media. This helps teams with multiple site locations to quickly view their available photos.
- To see the details of a media file, simply click on it. The pop-up on the right will show users details such as title, automatic and manually added tags, references, date when it was taken and added, a project location, and a precise GPS location. In this view, the Project Admin or the user who uploaded the media can edit the title, add or edit manual and autotags, as well as share, download, or delete the media.
- To filter media in the Gallery view, users can click on the funnel icon in the upper right. Here, they have several options, including filtering media by title, date, type, references, tags, and users who uploaded them. Sorting is also available based in the Gallery view by date taken, date added, and title.
PRO TIP: Used consistently, photo tags are one of the most efficient ways to organize photos, making finding specific photos in the Gallery much quicker.
5. Creating Photo Reports
- In the Gallery view, team members can export selected photos in a report. To select photos, they can use filtering or choose the media files one by one.
- Once the desired files are selected, users need to click on “Export”. Here, they can customize the name, description, layout, and details, then click on “Generate”.
- Photo reports can be directly downloaded to the creator’s device, or shared via link or email.
RFI Management
Enhance your RFI workflow by designating responsibilities for each step of the RFI process, creating clear accountability, and efficiently moving RFIs through the review process. From any device, teams can quickly draft a question and initiate the RFI as soon as a discrepancy is found.
Watch the Tutorial on the Autodesk Construction Cloud Learning Center
1. Set Up RFIs: Roles and Permissions
Workflow Roles
The actions a user can take on an RFI is determined by the role they are assigned in the RFI workflow.
User Permissions
Project Admins can assign permissions to individual users, by role and by company at the Project level.
- In the RFI list view, select “Settings” in the top right.
- To configure permissions and to set the workflow roles for project members, click “Permissions”.
- For RFIs, default workflow roles are based on roles within the project. Use the drop-downs to edit the permissions.
- To assign a specific user, role or company, and new workflow role, use the drop-downs at the top of the screen and select “Add”.
Note: Users can be assigned more than one workflow role.
2. Set Up RFIs: Workflows, Default and Custom Fields
Custom Fields
Project Admins can specify what information is collected upon RFI creation by utilizing Custom fields.
Admins can customize the Custom Field Title which specifies what information is to be collected, as well as the Type, which specifies whether the user will select from a list of values or input their own value Custom fields appear upon RFI creation and within the RFI item page and can be edited both during and after RFI creation.
- Under RFI Settings, select “Custom fields” and then “Create custom field.”
- Input the Custom field title, select the Custom field type from the drop-down menu and provide a Description for the field.
- After hitting “Create,” the Custom Field will appear as an option when creating an RFI.
Custom Fields can be edited, Inactivated or Deleted by clicking on the Custom Field and editing in the righthand popout bar.
Custom Workflows with RFI Types
- To create an RFI Type, click “RFI types” then “Create RFI type”.
- Enter the RFI Type title and select the Workflow type.
- There are two different review workflows to choose from. The type of review workflow designates which parties are involved:
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- RFI default Workflow: The Default Workflow is a workflow with a manager and one or multiple reviewers and watchers.
- RFI Workflow with an RFI Coordinator: The Workflow with an RFI Coordinator is the default workflow, with the addition of a review coordinator.
- After choosing a Workflow Type, Admins can designate default values for the supporting fields in the RFI Type. When a user creates an RFI with this RFI type or sends an RFI with this Type for review, these default fields will automatically populate.
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- Assign default Reviewer(s), Manager, Watcher(s), and Coordinator.
- Designate a default due date in calendar days, cost impact, schedule impact, and more supporting fields.
- Select “Create.”
PRO TIP: The flexibility to customize workflows at an RFI level is useful for projects that require different RFI types for different stakeholders. Project managers can specify the default coordinator and reviewers for each of the RFI Types. For example, a project manager could create an RFI type “Electrical Contractors,” and have the pre-set assigned Coordinator and Reviewer(s) for that approval workflow to members on their electrical subcontractor’s team.
Advanced Settings
To set additional RFIs permissions based on status, click on “Advanced settings”.
- Reopen closed RFIs
- If toggle is On, RFI managers and project administrators can reopen closed RFIs.
- If toggle is Off, no one can reopen closed RFIs.
- Closed RFI visibility
- If toggle is On, everyone can view closed RFIs.
- If toggle is Off, viewing is limited to Project Administrators and the Manager, Coordinator, Reviewers, or Watchers involved in the RFI.
- Open RFI visibility
- If toggle is On, all Reviewers can view open RFIs.
- If toggle is Off, viewing is limited to Project Administrators and the Manager, Coordinator, Reviewers, or Watchers involved in the RFI.
- Edit official response
- If toggle is On, Project Admins and RFI Managers can edit the official response when closing the RFI.
- If toggle is Off, Project Admins and RFI Managers are not permitted to edit the official response. They can either select the official response from the responses submitted by Reviewers, or submit the official response that was compiled by the Coordinator, depending on the workflow type.
3. Create an RFI
RFI Creators and RFI Managers can create an RFI.
Create a RFI on Web
To create an RFI from within the RFI tool, click the blue “Create RFI” button in the top left corner of the RFI tool.
- Select RFI Status from the drop-down menu
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- Open status creates the RFI and sends it to the Ball-in-Court upon creation.
- Draft status creates an RFI but does not submit it for review.
- Select the RFI type created from the drop-down menu. Depending on the RFI type selected, default fields may auto populate.
To speed up the response time, add a suggested answer and provide context by linking references.
- To link references, select “Add references” and select item type or upload files.
- After selecting which item type to reference, an “Add reference” window will appear. Use the search field to quickly find the item to reference.
- Select the item and click “Add” to connect it to the RFI.
This creates a bidirectional relationship between the RFI and the referenced item, linking the referenced item from the RFI and vice versa.
Create an RFI on Web via Markups
RFI Creators and Managers can also create an RFI directly on a sheet or file from the markup tool.
- Within the sheet or file, create a markup. Once created, select the markup and select “Edit”. In the panel on the right select “References”.
- Click “Add references” and select RFIs.
- To link an existing RFI, search for the RFI using the search bar.
- To create and link a new RFI, select “Create new” and fill in the critical information before selecting “Create RFI”.
- To create and link a new RFI, select “Create new” and fill in the critical information before selecting “Create RFI”.
An RFI is then created and automatically linked to the markup. This creates a bidirectional relationship between the two. Users will be able to jump to the markup when looking at the RFI item.
Create an RFI on Mobile
RFI Creators and Managers on Android and iOS can create RFIs from their mobile device.
- To go to the RFI tool on mobile, users click on the “More” icon at the bottom on the right and select the RFI Icon.
- On the RFI list page, press “Create RFI” and fill in the necessary information.
- Press “Create”, and a second edit page will open where you can assign an RFI Type and add additional information. The RFI is in draft mode until you select “Submit for review.”
Note: Only Photos and Videos can be added when creating an RFI on mobile. Additional project references can be added on mobile after the RFI is created.
4. Connecting Workflows: Issues to RFIs
RFI Creators and Managers can create an RFI directly from an Issue or link existing RFIs to Issues across the Autodesk Construction Cloud platform. This means Issues in BIM Collaborate can be elevated to an RFI in Build, streamlining the RFI workflow and connecting the plan and build phases of construction.
Creating an RFI from an Issue
- Select the Issues tab from the Build navigation bar.
- Select an Issue record. In the Details tab on the right, scroll to References section, select “Add reference,” then “RFI.”
- A popup box will appear with a list of existing RFIs. Select “Create new.” When prompted, add in all RFI details, and click “Create” when done. This information can be altered later in the RFI record.
- All issue information is automatically copied to the RFI, including references and markups.
- Once the RFI is created, a bi-directional relationship between the RFI and Issue is established. Activity is captured in the Issue activity log.
Linking RFIs to Issues
- To link RFIs to Issues, follow the same steps as above. However, when the pop RFI reference box appears, select the RFI(s) you wish to link from the list and click “Add”.
- To unlink an RFI, select the “X” and “Unlink”.
Accessing Linked RFIs
- From the Issue record, only Admins and RFI Managers can access/view the linked RFI details.
- From the RFI record, only users with the following Issue permission levels can access/view the linked Issue details:
- View All
- View and Create
- Full Control
5. Connecting Workflows: Potential Change Orders to RFIs
Teams with a Cost project set up in Autodesk Build can create a Potential Change Order from an RFI. Autodesk Build Project admins and RFI Managers with full budget permission control can create a Potential Change Order (PCO) from an RFI or link existing RFIs to PCOs.
Creating a PCO from an RFI
- In the Project Management module, open the RFI record. Within the Details tab, scroll to linked references and select “Add reference”.
- A linked PCO box will appear. Select the “Create new” button.
- A form will open. Fill in the PCO name and description, then select “Create PCO”. This information will copy over from the RFI to the PCO, but it can be altered directly in the PCO record.
- Once the PCO is created, a bi-directional relationship between the RFI and PCO is established, and the activity is captured in the RFI activity log.
Linking RFIs to PCOs
- To link an RFI to a PCO, follow the same steps as above. However, when the linked PCO box appears, select the PCO from the list and click “Add”.
- To unlink a PCO, select the “X” and “Unlink”.
Accessing Linked RFIs and PCOs from the list views
- Only Admins and RFI Managers can view linked PCOs.
- Within the RFI list view in the linked references column, select the PCO number to open the PCO in Cost.
- In the Cost Management Module within the PCO details flyout panel, select the RFI to be directed to the RFI to the RFI in Build.
6. View & edit RFIs
Project Admins, RFI Creators and RFI Manager workflow roles can edit RFIs.
- Draft RFIs can be viewed and edited only by the user that created them.
- Open and Submitted RFIs can be edited by Admins and Managers.
- Closed RFIs can be edited by Project Admins.
- Note: RFI Creators and Managers are able to add references, watchers, and comments to closed RFIs.
Web
- To edit an RFI, hover your cursor over the field you wish to edit. If the field is editable, a blue pencil icon will appear on hover.
- Click the icon to edit.
Mobile
- In the Autodesk Construction Cloud mobile app, tap “More” on the bottom right, then “RFI”.
- From the RFI list, tap the desired RFI to open the RFI details.
- All fields, except the RFI ID and Type, are editable including the Title, Ball-in-Court, Due Date, Question, Suggested Answer, etc.
7. Submit to Reviewer or Coordinator
Only RFI Managers in the workflow can review submitted RFIs and forward to the Reviewer or Coordinator for a response. The review workflow can include one or multiple reviewers, with or without a coordinator, depending on the selected RFI Type.
Once an RFI is created, the RFI Manager immediately receives an email notification. They can review the in-email data or access the RFI directly in Autodesk Build by selecting “View RFI” at the bottom of the email. The Manager is responsible for reviewing and editing the RFI details and referenced files to ensure they are compliant before submitting them to the Reviewer or the Coordinator.
Submit to Reviewer or Coordinator – Web
Once the RFI is reviewed by the Manager and ready to be submitted to the next ball in court, there will be two paths depending on the RFI Type.
If the RFI type with only a reviewer is selected, the manager will click “Submit to reviewer” in the Workflow Bar.
- A popup will appear where the manager can then customize the RFI number, assign the Reviewer(s) and Co-Reviewer(s), and select the due date.
- Press “Submit” and the RFI status will update to Open, and an email notification will be sent to the Reviewer(s).
If the RFI type with a Coordinator is selected, the Manager will click “Submit to coordinator” in the Workflow Bar.
- A popup will appear where the manager can then customize the RFI number, assign the Coordinator and Co-Reviewers, and select the due date. The Coordinator will assign the Reviewer(s).
- Press “Submit” and the RFI status will update to Open and an email notification will be sent to the Coordinator.
- The Coordinator will then review the RFI, make edits or add attach supporting documents within the Reference section of the RFI, and forward it to the Reviewer(s).
- To send to Reviewer(s), the Coordinator will select “Forward to Reviewers” in the RFI Workflow Bar.
- The Coordinator can then select up to 10 Reviewers. Default Reviewers may auto populate depending on the RFI Type.
Submit to Reviewer or Coordinator – Mobile
- In the Mobile app, tap “More” on the bottom right then “RFI”.
- From the RFI list, tap the desired RFI to open the RFI details.
- In the RFI details screen, you can edit the Title, Ball-in-Court, and Due Date, as well as add references and fill in other additional information.
- After selecting “Submit for review,” a second edit screen will appear. Here you can select Type, Coordinator (if applicable), Reviewer, Co-reviewers, Due-Date and Watchers. Note, some fields may auto populate based on RFI type selected.
- Select “Submit” and the RFI status will update to Open.
8. Reviewing and Submitting Responses
Once the RFI Manager or Coordinator submits the RFI to the Reviewer(s), any assigned Reviewers and Co-Reviewers will receive an email notifying them of the RFI. Co-reviewers can contribute information to the response through comments but cannot submit a response.
- Once the RFI is submitted to Reviewers(s), they can access the RFI through either the RFI list in Build or through the email notification.
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- External reviewers can submit RFI responses directly from the email by replying to the notification.
- In the RFI, the Reviewers, Coordinator, and Co-Reviewers can review the RFI details and collaborate with others via @mentions within the Activity section.
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- @mentions tracks communication and notifies individuals via email to ensure nothing slips through the cracks.
- The Reviewer(s) can attach supporting documents within the Reference section of the RFI.
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- To add a local file, select “Add References,” then “Files.”
- To add a document from within Autodesk Build, select “Upload new” and drag and drop in local files.
- Once the response is ready to be submitted back to the Manager or Coordinator, the Reviewer selects Submit response from the workflow bar.
9. Submitting, closing, and distributing the official response
Only RFI Managers and Coordinators can submit the official RFI response, while only RFI Managers can close and distribute the official RFI response. The RFI Type selected will determine who submits the official RFI response.
Submit, Close and Distribute Official Response – Default Workflow
If the Default RFI type with a Manager and Reviewer(s) is selected, The RFI Manager will submit the official response and close and distribute the official response. The Manager will be notified when a response is submitted for their review. The Manager reviews the response(s) submitted from the Reviewers.
- If the answer is not suitable, the Manager can click “Return to Reviewer” to return the RFI to the previous party.
- Once ready to submit, the Manager will select Close and distribute from the workflow bar.
- If there is an issue with the RFI, the Manager can reject it by selecting “Rejected” in the official response type dropdown menu.
- To submit the official response, select “Answered” from the official response type drop-down menu. Managers can then either add an official response or select the official response out of the responses submitted by the Reviewer, depending on permissions set up by the Admin.
- After adding or choosing the official response, click “Close RFI.”
Submit Official Response – Workflow with a Coordinator
If the RFI type with a Coordinator is selected, the Coordinator submits the official response and the Manager closes and distributes the official response. The Coordinator will be notified when a response is submitted for their review. The Coordinator reviews the response(s) submitted from the Reviewers.
- If the answer is not suitable, the Coordinator can click “Return to Reviewer.”
- Once ready to submit, select “Submit official response” in the workflow bar.
- If there is an issue with the RFI, the Coordinator can reject it by selecting “Rejected” in the official response type dropdown menu.
- To submit the official response, select “Answered” from the official response type drop-down menu.
- The Coordinator then adds the official response, and clicks “Done” to submit the official response to the Manager.
Close and Distribute Response – Workflow with a Coordinator
The Manager will be notified when the official response is submitted by the Coordinator and reviews the official response.
- If the answer is not suitable, the Manager can click “Return to Coordinator.”
- Once ready to submit, the Manager will select “Close and distribute” from the workflow bar.
- Depending on RFI settings established, Managers will be able edit the official response or add comments.
- After adding or choosing the official response, click “Close RFI.”
10. Reply to an RFI by Email
External users and project members can reply and add attachments to RFIs by email. Responses are collected and recorded in Build.
- When adding “Ball in court”, “Co-reviewers”, and “Watchers”, the manager can click on “Assign to email” to add their email into Build and then send them the RFI by email.
- External collaborators or project members can answer this RFI by replying directly to the email and can include attachments.
- If the ball is in their court, their reply will be added as a response on the RFI; if not, it will be added as a comment on the RFI.
- All attachments will be displayed as references to the RFIs on Autodesk Build.
11. Re-opening a Closed RFI
- Project Admins and RFI Managers can re-open closed and distributed RFIs by selecting “Reopen RFI” in the workflow bar.
- In the comments field, include the reason for re-opening the RFI. To create a revision, select the checkbox next to “Create revision”. When done, select “Reopen”.
- The RFI will revert to the previous state, and, if a comment was included, it will appear in the activity log.
ProTip: Under “Advanced settings”, Project Admins have the option to change Reopening RFI settings. On each project, Project Admins can configure settings to either allow or disallow the reopening of closed RFIs on the Project.
12. Filter, Sort, and Search RFIs
Web
While in the RFI list view,
- To search, enter an RFI Title in ID in the right-hand search bar.
- To access filter options, select the funnel icon next to the search bar.
- To sort columns, click the column headers.
- To configure the column view, select the control gear icon on the top left of the list view and select the columns to display.
PRO TIP: Users can configure the RFI view and “hide” columns that are not necessary by using the “Settings” gear icon at the right of the list.
Mobile
- Within the mobile app, click on the “More” icon on the bottom left and select RFIs.
- There is a search bar at the top of the RFI list view. Users can search by RFI title or ID.
13. Creating and Exporting reports
Types of Reports
Users can create and export 2 types of RFI reports in Autodesk Build—a Detail Report and a Summary Report. A Detail Report can be created with information from an individual RFI or multiple RFIs.
An RFI Detail Report includes all RFI information for either one or across multiple RFIs and is created as a PDF. Choose to include any References (either attached or embedded), the Activity Log, and Comments.
An RFI Detail Report can be created in two locations,
- The RFI Tool – Create a detailed report for an individual RFI out of the RFI Tool.
- The Reports Tool – Create a detail report for a single or multiple RFIs out of the Reports Tool.
Note: Based on the size of the RFI detail report, the report is limited to 50 RFIs per request.
An RFI Summary Report can be created from the RFI Tool and the Reports Tool, as either a PDF or an Excel file.
- The PDF report includes the RFI Status, ID, Title, Created by, Ball in court, Due Date and Question and Question and Official Response.
- The Excel report include Title, Ball in court, Question, Suggested answer, Location, Location details, Status, Official response, Due date, Cost impact, Schedule impact, Priority, Discipline, Category, External ID, Created by, Created on, and Affected trades.
RFI Detail Report in the RFI Tool
- In the Web version of Autodesk Build, select the RFI tool and open the desired RFI. Click the “Export” icon in the top right corner.
- Edit the title and choose whether to include Photos, References, the Activity Log, and Comments in the report.
- Select “Run Report”. Once done, the report can be downloaded or made shareable with a link. If the export panel is closed before the report is generated, the report will be emailed once done.
RFI Summary Report in the RFI Tool
- In the Web version of Autodesk Build, select the RFI tool.
- Click the “Export” icon.
- Edit the title and choose the file format and customize the report to either include or not the cover page and the table of contents (PDF only).
- Select “Run Report”. Once done, the report can be downloaded or made shareable with a link. If the export panel is closed before the report is generated, the report will be emailed once done.
RFI Reports in the Reports Tool
- Select the Reports tool from the left toolbar in Autodesk Build and press “Create report”. Select “RFI summary” or “RFI Detail” to open the Create report screen.
- Edit the title of the report, if desired.
- Use the filter to select which RFIs are included in the report. Filter by Status, Ball in court, Due date, Cost impact, Schedule impact, Priority, Discipline, Category, Closed at, Created by, or Created on. Multiple filters can be applied to ensure only the necessary information is included in the report.
- Choose the file format, designate how the report will be sorted, and customize the report to either include or not the cover page and the table of contents.
- For RFI Detail Reports, users can also choose to include any References, the Activity Log, and Comments. References can be attached or embedded.
- Once the report is customized, press “Run report”, and select if it is a one-time report or if it should be saved as a template. Saved templates can be run again later or scheduled.
- Press “Run report” again to create the report. The report will be automatically emailed to the users email upon creation. If the export panel is closed before the report is generated, the report will be emailed once done.
Export the report after creation in the Reports Log
Select the 3 dots on the right hand side of the report within the Reports log.
- Select “Download report” to save the report to your computer
- Select “Copy link” to create and copy a shareable link to download the report.
- Select “Share report” to email it to project members and external collaborators.
Submittal Management
Submittals are an essential part of any construction project and effective submittal management is crucial to project success. With the Autodesk Build Submittals workflow, teams can efficiently create, coordinate, and manage all submittals in a single software, as well as initiate requests, manage reviews and approvals, and sync critical information to mobile devices for offline use.
Watch the Tutorial on the Autodesk Construction Cloud Learning Center
1. Admin Settings
Submittal Settings
- Navigate to the Submittals tool project toolbar and click the “Settings” dropdown at the top right.
- Assign users as a Submittal Manager under the “Permissions” tab.
- Set default values for the Submittal Manager, review time, and watchers list under the “Default value” tab.
- Customize Submittal response options under the “Responses” tab.
- Create different Submittals types under the “Types” tab.
Create Custom Submittal Review Workflow Templates
Project admins and Submittal Managers can customize the review workflow by adding multiple review steps and multiple reviewers per step. They can then save custom review workflows as templates and edit them as needed.
- In the “Settings” dropdown, select “Review Templates”.
- After selecting “Add template”, Submittal managers or Project Admins can add the template name, multiple review steps, multiple required and optional reviewers, and review time in days.
PRO TIP: Use these templates when creating a new submittal item or later in the process by selecting “Choose Template” at the bottom of the Submittals workflow table.
Change Submittal numbering method
- In the “Settings” dropdown, select “Advanced Settings.”
- Here, you can choose from two numbering methods,
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- Global numbering: By default, items are labeled with subsequent numbers only, without reference to any spec section.
- Spec section numbering: Each item number includes its spec section reference number.
Note: Once you select Spec Section numbering on the project level, you cannot undo this selection.
Advanced Submittal settings
- In the “Settings” dropdown, select “Advanced Settings.”
- Set permissions on closed submittal visibility,
- Turn the toggle ON to allow all project members to view closed submittals
- Turn the toggle OFF to limit closed submittal visibility to only team members involved with that submittal.
Note: Submittal managers and project admins’ permissions remain unchanged regardless of the toggle configuration.
2. Setting up Project Submittals – Submittal Items, Packages, and Spec Sections
Creating Submittal Items
There are two options to create Submittal items: manually or by importing a list.
- To manually create a submittal item, select “Create item” in the top left corner of the Submittals tool.
- Enter all necessary information including spec section, submittal number, title, type, submitter due dates, and select a responsible contractor or a manager.
- To ensure information is imported correctly, the file should be formatted as shown in the sample file. Select “Download sample” to download the sample template.
- Once formatted to the template, drag and drop files into the popup box or select “choose file” to upload from your computer.
PRO TIP: If a user needs to create multiple items, check the “Create another” checkbox to avoid clicking the “Create item” button each time.
Submittal Custom Numbering
The Submittal tool supports custom Submittal numbering, allowing users to apply and edit custom numbers to new or existing Submittals.
- Apply custom numbering upon Submittal creation by editing the Submittal number directly within the “Create item” popup screen.
- Apply custom numbering after Submittal creation in two ways,
- While in the Submittal view, click the Submittal number and edit the number.
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- When sending the Submittal for review, edit the Submittal number before submitting within the Submit for review screen.
- To apply custom numbering in bulk,
- In the list view page of the Submittals tool, select the desired Submittals by checking the check box to the left of each Submittal item.
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- Select “Bulk actions” and click “Apply numbering.”
- Item numbering will begin with the lowest ID submittal, assigned the last number used in the project plus one.
- Numbers continue sequentially, skipping those already assigned.
Submittal Item Statuses
- When a Submittal Manager creates an item, the status is “Required” and will be assigned to the responsible contractor.
- When any other project member creates a submittal item, it will be assigned to the Submittal Manager and the status will be “Open.”
- Once a submittal is approved, the status will be “Closed.’”
Creating Submittal Packages
Submittal Packages are a group of Submittal Items.
- Project Admins and Submittal Managers can create and delete packages in the “Packages” tab.
- To create a package, select “Create package” in the top left corner.
- Select the spec section and provide a package title, then select “Create.”
Adding Submittal Items to a Package
Adding items to packages is optional and can be done at any point within the workflow. There are two ways to add items to packages:
- From the Packages tab,
- In the “Packages” tab, open the desired package.
- Select the blue “Add items” button.
- In the pop-up box, use the search field or scroll to find the item(s) to be added. Check the box next to the item(s) to be added.
- Select “Done” to add the item(s) to the package.
- At the Item level,
- In the Items list view, go to the Submittal Item row. Select the three dots located under the settings gear in the right hand side.
- If the item is not in a package, select “Add to package.” In the pop-up box, use the search field or scroll to find the package, or select “Create new” to create a new package.
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- If the item is in a package, users will have the option to “Move to package” or “Remove from package.”
Creating Spec Sections
Project Admins and Submittal Managers can create a spec section when entering a new submittal item. There are multiple places to create a new Spec Section.
- From the Submittals tool,
- Select the “Spec Section” tab
- Click the blue “Create spec section” button in the top left corner.
- Enter the spec number and title, then click “Create”.
- When creating a new submittal item or package,
- Select “Create new” above the “Spec section” drop down list.
- Enter the spec number and title, then click “Create”.
- When adding a submittal item to a package,
- Select “Create new” next to the “Find a package” search bar.
- Enter the spec number and title, then click “Create”.
3. Submitting and Reviewing Submittal Items
Submitting Documents
When the Submittal Manager assigns the Responsible Contractor to a Submittal Item, they will be notified of the submittal item via email. The Responsible Contractor submits supporting files such as documents, photos, and drawings for the Submittal Item.
- To attach and submit files, open the item, review the details, and select “Submit” in the workflow bar.
- A popup will appear, where you can drag and drop files or upload files from your computer, or attach files from Project Files.
- Once attached, select “Done”.
Prepare Submittal Item for Review
The Submittal Manager will review the documentation provided by the Responsible Contractor, create a review workflow or apply a review template previously created, and then submit it for review.
- To submit items for review, open the item and review the attachments.
- If changes need to be made, select “Step Back” to return the item to the Responsible Contractor.
- If no changes are needed, either add a review workflow or choose a review template by selecting “Add review workflow” or “Choose template” at the bottom left of the workflow table.
- Note: To create a template, refer to 1. Configure Submittals Settings.
PRO TIP: To ensure that the Reviewer has all necessary project context, add in project references such as Files, Sheets, Assets, Issues, PCOs, Photos, RFIs, and Forms to the submittal item
Submitting an Item for Review
- Select “Submit for review” in the top workflow bar.
- Edit the due date, submittal number, select watchers and add notes, if needed.
- Review the previously attached documents in the pop-up screen. Submittal managers can copy or upload new attachments, apply a cover page, table of contents, and bookmarks, and add annotations and stamps to the attachments.
- To submit for review, select “Done”.
Reviewing the Submittal Item
Reviewers will be notified of the submittal item via email.
- If changes need to be made, select “Step Back” to return the item to the Submittal manager or the previous reviewer. This will depend on which step of the workflow the reviewer is at.
- If no changes are needed, proceed by selecting “Review” in the workflow bar.
- In the pop-up screen, review the previously attached documents and upload new attachments, if needed.
- Click on an attachment to open it in the PDF viewer. In the viewer, copy or create annotations, add a cover page and table of contents, create bookmarks, and apply custom stamps to both the previously uploaded attachments and new attachments.
- Back in the pop-up screen, select a review response from the “Response” dropdown list, and add necessary comments.
- Click “Done” to submit the review.
PRO TIP: Users can add in comments or mention team members with “@” within the activity log. This increases collaboration.
PRO TIP: Project Admins and Submittal Manager have permission to act on behalf of Reviewers, providing teams with the flexibility of process while allowing the correct Reviewer to be displayed in the Reviewer field and reports. The activity log will show the Project Admin logged the response.
4. Distributing an Official Item
Once the item is approved by the Reviewers, the Submittal Manager needs to close it and distribute it.
- Open the item and select “Close and distribute” in the workflow bar.
- In the pop-up screen, review all previous responses and their attached documents, and add any final response attachments. Click on an attachment to open it in the PDF viewer
- In the viewer, copy or create annotations, add a cover page and table of contents, create bookmarks, and apply custom stamps to both the previously uploaded attachments and new attachments.
- Select a final response from the “Final response” dropdown menu and add necessary comments.
- Select “Next” and review the Submittal number, Responsible Contractor, and Watchers in the next pop-up screen.
- In the Watchers section, identify team members who should be aware of the approved Submittal Item via email.
- Check “Save closed submittal item report to a folder in Files.” if desired. The Submittal item report will be saved with final attachments.
- Select “Done” to close and distribute the Submittal item. Once the item is closed, it be visible to either all project members or only team members involved in the workflow. This is determined by if the submittals visibility toggle in the Submittals settings.
PRO TIP: Admins and Submittal Managers can re-open closed items. With the closed item, select “Workflow action” button in the top right corner, then select “Reopen”. The item will be re-opened to its latest state. Managers and Admins can send it reviewers or close and distribute it.
5. Submittal Revisions
Creating a Revision
Project admins or Submittal Managers can create a new revision at any step in the workflow, except for “Draft/Voided” items.
- Sselect the “Workflow action” button in the top right corner of a Submittal item, and then select “Create new revision” from the dropdown.
- In the pop-up screen, include the Responsible Contractor Due Date. Include Watchers and a note if desired.
- Select “Done” to send the item back to the Responsible Contractor.
Responding to a Revision
The Responsible Contractor will be notified of the revision request via email.
- The Responsible Contractor will open the item and select “Submit” to create the response and include revised attachments, if needed.
- Once the revision has been submitted, a new tab will be created to display the revised workflow. The revision number will depend on how many revisions were made.
- Submittal Managers select the blue “Submit for review” button to review and attach any information, and then click “Done” to send the revised item(s) to the Reviewers
7. Filter/Sort/Search Submittals
Within the Submittals Tool, select either the “Items” or “Packages” tab.
- In the Items Tab,
- To search, enter a Title, Spec, Ball in Court, or Package in the right-hand search bar.
- To sort columns, click the column headers.
- To access filter options, select the funnel icon next to the search bar.
- To customize which columns are shown, select the control gear icon on the top left of the list view and select the columns to display.
In the Packages Tab,
- To search, enter a Title, Spec section in the right-hand search bar.
- To sort columns, click the column headers.
- To filer by Spec section, select the funnel icon next to the search bar.
8. Submittals on Mobile
- Within the mobile app, team members can access Submittals by selecting “More”, then “Submittals”.
- All approved Submittal Items are accessible to either the entire project team or the team members involved in the workflow only, depending on settings established by the Project Admin.
- Submittal Items in progress are available only to those involved in the submittal process.
- In the list view, by default, Submittal Items will be grouped by Submittal Spec sections.
- Note: Users can choose not to group, or group by specs or package.
- Tap to open an item and reference the details
- Use the top search bar to search by submittal number, ID, title, or spec section.
- Select the funnel icon to filter, sort, and group Submittals.
- Group by package or spec section.
9. Creating and Exporting Reports
Reports via the Submittals Tool
Users can create two Submittal Reports using directly out of the tool in Autodesk Build – a Submittal item summary report and a Submittal item detail report.
- Submittal Item Summary Report via the Submittal Tool
- This Submittal item summary report includes the status, spec, item number, type, title, responsible contractor, ball in court, due date, package and review response of the selected Submittal.
- In the Web version of Autodesk Build, select the Submittal tool.
- To export a PDF report or Excel export of all items or filtered items, select the “Items” tab, then click the “Export All” button.
- Download a Submittal item summary, a Submittal item detail (PDF only), or a Submittal item status summary.
- Under the “Options” section, choose to include a Cover page and Table of contents if desired.
- Select “Run report.” There will be an option to download report to your computer and the system will generate a download link that can be shared with others to download the report. The report will also be available in the Reports Log.
- Submittal Item Detail Report via Submittal Tool
- This Submittal detail report includes all information that is within the selected Submittal.
- To export a detailed report of a Submittal Item, open the item. Click the “Export” icon in the top right corner.
- Users will have the option include Photos, References, and to export the PDF with or without attachments embedded.
- If you select “Export with attachments”, you can select which attachments to include in the report. Up to 30 attachments can be embedded, and attachments are limited to 60 MB each. If there are more than 30 attachments, no attachments are embedded and the report will have a list of all attachments with links to them.
Reports via the Reports Tool
Users can create three Submittal Reports using the Reports tool in Autodesk Build – a Submittal Item detail, a Submittal item status summary, or Submittal item summary.
- Select “Reports” from the left toolbar in Autodesk Build and press “Create Report”.
- Select either “Submittal item detail”, a “Submittal item status summary”, or “Submittal item summary”
- This Submittal item detail report includes all information that is within individual Submittal Items across all the selected items.
- A Submittal item status summary includes the number of Submittal items that are in each status and for each company.
- A Submittal item summary report includes the status, spec, item number, type, title, responsible contractor, ball in court, due date, package and review response for all selected Submittals.
- Once the format type is selected, users can customize the report by renaming the report title, selecting the file format, applying filters, and choosing how the report will be sorted and which option to include.
- Users can filter by status, spec section, ball-court, due date, priority, package, type, response, or created at.
- Multiple filters can be applied to ensure only the necessary information is included in the report.
- Once the report is customized, press “Create report”, and select if this is a onetime report or should be saved as a template that can be run again later or scheduled.
- To export the report, select the 3 dots on the right-hand side of the report within the Reports log.
- Select “Download report” to save the report to your computer
- Select “Copy link” to create and copy a link to download the report.
- Select “Share report” to email it to project members and external collaborators.
Asset & Equipment Tracking
Reduce the time it takes to access asset data in the field, perform commissioning, and resolve defects — all while reducing risk. The Asset tool delivers a user-friendly, centralized place to track and manage the lifecycle of project’s assets from design through to handover. All asset-related documentation, including product information such as cut-sheets and warranty documents, is stored in a central repository and is also connected to other project workflows like Checklists and Issues.
Customization
- Set up all custom Categories, Sub-Categories, Statuses, and Attributes before adding any Assets.
- Click on the “Assets” tool from within Autodesk Build.
- Click on “Settings” to see a dropdown of options to customize:
- Categories
- Custom Fields
- Status Sets
- Permissions
- Click on any of these options to start creating customizations, and then click the blue “Create” button within each section.
Permission Setting
- Set different permission levels based on user, company, or role.
- Click on the “Assets” tool from within Autodesk Build.
- Click on “Settings” and select “Permissions”.
- Add new members or edit existing members’ permission levels:
- View
- Edit
- Create
- Manage
Adding an Asset
An asset can be added in two ways:
Excel import
- Click on the “Assets” tool from within Autodesk Build.
- Click the carrot icon next to the “Create asset” button to select “Import assets”.
- Choose “Download a sample” to get a template spreadsheet for how to set up your list import, or go directly to the “Browse” button to select the Excel file with all the asset data to be imported.
- Any custom categories, attributes, or statuses need to match what is already set up in the project.
Manual entry
- Click on the “Assets” tool from within Autodesk Build.
- On the top , click the “Create asset” button.
- Add all relevant information.
PRO TIP: Alternatively, rooms, areas, or sections of your project can be identified as Assets. This would allow statuses, attributes, checklists, and other documentation to be tied to those rooms, and to be available through the mobile app or from a QR code scanned from your device. The workflow is the same as adding a piece of equipment as an Asset.
- Map the assets and model properties together using the pre-defined categories.
- From here you can refine and filter categories or properties.
- Once this is complete, review final list of mapped assets.
2D Progress Tracking
- Visualize installation status and progress on a 2D drawing
- From within a Sheet view, click on the Assets icon on the left side panel.
- Create one or multiple assets on a drawing or link to an existing asset.
- Edit and view any asset details directly from 2D drawing as well as view color coding progress.
3D Progress Tracking
- Visualize installation status and progress on a model.
- Open a model file within the Files tool and click on the Assets icon on the left side panel.
- If you have mapped assets from the model, they will appear within this view where you can also filter or isolate assets.
- Edit and view any asset details directly from the model as well as view color coding progress.
Barcode / QR Code Scanning
- Connect any asset information via Barcode/QR code scan for easy onsite use.
- Click on the Asset from either a mobile device or desktop.
- From a mobile device, click on the “Barcode” option and a camera will pop up to take a picture of the code directly.
- From a desktop, click on the “Barcode” option and enter the number manually.
- NOTE: This barcode can be used when team members are out in the field and scan a barcode with their mobile device.
Files and Sheets Linking
- Link any relevant information about a specific Asset (including warranty documents, training manuals, installation guides, etc.) directly to the Asset item.
- Attach new documents:
- Click on the Files or Sheets tool and select the appropriate folder.
- Click “Upload files” to add a file, or “Add sheets” to add a new drawing or model
- Link an existing document:
- Once files have been added to a folder, click on a particular Asset.
- Click on the “References” tab and click the dropdown to “Add References”. Then select either a File or Sheet option.
- Within the pop-up window, navigate to select one or multiple files.
Forms Linking
Create a new Form:
- Click on the Asset from either a mobile device or desktop.
- Click on the “References” tab and click the dropdown to “Add references” and select “Forms”.
- Click on the “Create form” button to select a template to start building a new form directly from within the Assets tool.
Link to an existing Form:
- Click on the Asset from either a mobile device or desktop.
- Click on the “References” tab.
- Click the dropdown menu to “Add references” and select “Forms”.
- Scroll or search for the desired form(s). Select one or multiple Forms and click “Add forms”.
Issue Linking
- Link any existing Issue or log a defect by creating a new Issue and connecting it directly to a particular Asset.
- Click on the Asset from either a mobile device or desktop.
- Click on the “References” tab. Then click the dropdown menu to “Add references” and select “Issues”.
- Click on the “Create” button to add a new Issue, or search/scroll existing Issues and select any that should be linked to the Asset.
Photo Linking
- Link any jobsite photos directly to an asset to improve documentation and add clarity for handover.
- Click on the asset from either a mobile device or desktop
- Click on the “References” tab and click the dropdown to ‘Add References’ and select ‘Photos’.
- Click on the ‘Upload new’ button to add a new photo or search / scroll existing photos and select any that should be linked to the asset.
Schedule Item Linking
- Link any schedule item directly to an asset to improve visibility of project timelines.
- Click on the asset from either a mobile device or desktop
- Click on the “References” tab and click the dropdown to ‘Add References’ and select ‘Schedule’.
- Select the schedule from the drop down option or add a new schedule.
- Select on a schedule activity line item and click ‘Add schedule activity’
Cost Linking
- Link any cost item directly to an asset to help assess budget and cost control
- Click on the asset from either a mobile device or desktop
- Click on the “References” tab and click the dropdown to ‘Add References’ and select ‘Cost’.
- Select the cost type from the options and find the cost item to reference.
Assemble Integration
Import from Assemble to Assets:
- Open the model in Assemble.
- Create a view to organize model Assets.
- Open the Assets tool in Autodesk Build.
- Click “Import” and download the sample Excel Template.
- Open the Excel Template and install Assemble Excel Add-In.
- Map Assemble Connection and map the columns from Assemble to the Assets Excel Template.
- Click to run the report and it will populate the Asset Excel Template with the information from Assemble.
- Save the Excel Template as an .xls file.
- Within the Assets tool, click “Import” and select the new .xls file.
Import from Assets back to Assemble:
- In the Assets tool, select “Export all”.
- Open Excel export and map the output back to Assemble.
- Click “Update Assemble” within the Assemble Excel Add-In to push data back into Assemble.
Prediction and Analytics Capabilities
Insight
Everyday construction projects have thousands of open issues, hundreds of RFIs, and countless change orders. Tracking and understanding all of these pieces of data is nearly impossible. Furthermore, nearly 95% of this project data goes unused.
The Insight capabilities built into the Autodesk Construction Cloud platform gives teams a deeper understanding of project performance, prioritized daily activities, and instant visibility into project risk. This allows them to more easily leverage their project data to, ultimately, avoid costly mistakes and minimize risk.
1. Project Dashboards
- Select the product picker drop down and select “Insight”.
- From within the Insight tool, users will see a list of preset dashboards for Risk, Design, Project Controls, Quality and Safety.
- Select the “Customize” button on the top right to rearrange, remove, or add new cards to each dashboard view.
- Create a custom dashboard by selecting the blue “+” icon on top of the left navigation panel.
- Custom dashboards can also be shared by user, company, or role.
2. My Home
- In addition to project dashboards in Insight, all Autodesk Construction Cloud users have a personalized user-centric dashboard, My Home, that highlights a detailed cross0-project view of all their Autodesk Construction Cloud data.
- My Home appears right when users enter into their Autodesk Construction Cloud account on web.
- In the My Home dashboard, users can track action items from specific workflows like RFIs and Submittals, easily dive back into recent items, and choose from over 100+ branded partner integrations to add onto their view.
3. Project Home
- In addition to project dashboards in Insight, any Autodesk Build user will have a preset home screen called “Project Home”.
- Click on the “Project Home” tool from within Autodesk Build.
- From this screen, users can track progress by setting key milestones, access any quick links, view a list of recent activity, see updates on both a user’s assigned work status and project overall work status, and get the weather, as well as see how many users from the project are using updated mobile syncing.
- Similar to project dashboards, users will see a list of pre-set executive level dashboards that show a summary of cross-project data:
- Risk – Overview of high-risk projects and sort by project type or business unit.
- Cost – A roll-up summary view of cost information for each project. NOTE: Executives with permissions to view project costs can drill down to see details
-
- Design – Overview of design issues and approval reviews by project as well as a design risk heatmap flagging projects that may be at higher risk for early design issues.
- Quality – Overview of quality checklist activity per project.
- Safety – Overview of safety checklist activity and safety checklist conformance per project.
5. Card Library and Partner Cards
- Both project level and executive overview dashboards can be customized by adding or removing cards from the “Card Library”.
- Click on the “Customize” icon on the top left to see a view of the Card Library.
- Filter, view, and select cards to be added to a dashboard:
- Filter by Partner Cards to add data from any of the selected integration partners.
- Filter by Construction IQ-specific cards.
6. Construction IQ
- Construction IQ is a built-in machine learning and AI functionality that leverages data across the entire Autodesk Construction Cloud platform.
- Construction IQ sifts through millions of data points from your construction documents, issues, checklists, related meta-data and historical data, and analyzes it to identify and prioritize risks.
- Construction IQ automatically classifies items and flag issues as “High Risk”.
- “High Risk” issues are items that, if left open, will likely lead to bigger more costly issues down the road.
- For example: If flashing was marked as missing on a window, the Issue would be flagged as “High Risk” to avoid bigger water-leaking Issues.
- View Construction IQ data through the “Risk” tab within the Insight module as well as by selecting cards tagged as “Construction IQ” in the Card Library.
7. Reports
- Navigate to the “Reports” tool on the left side panel.
- Click the blue “Create report” button and select a report template to start with.
- Modify the report template as needed by selecting the file format, filtering, and sorting options.
- Once you run the report, it will show up in the “Reports log” tab.
- Users can choose to download the report, share the report via link or by user, role, or company, or save the report as a template.
- In the “Templates” tab, users will see a list of reports that were saved as templates.
- From here, users can choose to run a report, edit the template, or schedule a recurring report.
8. Data Connector
- Users with the right permissions can extract data using Data Connector at either an individual project level or across all projects.
- From within Insight, navigate to the “Data Connector” option on the bottom of the left side panel.
- Users can extract data in different ways:
- Click the blue “Run extraction” button to manually extract data.
- Click the “Schedule” button to schedule recurring extractions.
- Users can set up direct connections to Power BI using the Microsoft certified Power BI Connector to automate data syncing / extracts.
- Users can select any Power BI templates from the gallery view.
Quality Insights
Maintaining project quality is an overwhelming effort. Creating standards and simple visualizations of how a project is progressing is an easy way to ensure teams are staying on top of managing quality. Within the Insights tool, project leaders can get a quick glimpse of what high-risk issues need to be addressed and take immediate action. Additionally, executive leaders can visualize project quality trends on a broad spectrum and where to prioritize their support.
1. Quality Risk Factor
- The Quality Risk Factor card is powered by Construction IQ.
- Users can add this card to any dashboard through the card library.
- Four factors are visualized through this card:
- High-Risk Subcontractors – Shows subcontractors who have more issues flagged as higher risk, any water risk issues, or overdue issues.
- High-Risk Issues – List of issues that are flagged as higher risk.
- Water-Risk Issues – Lists water-related issues that tend to be higher risk.
- Overdue Issues – An overview of all overdue issues to help mitigate and not let them build up.
- Code Compliance – Catch RFIs related to code compliance, helping to reduce safety issues and permit hurdles down the road.
2. Quality Dashboard
- Within both project level and executive overview dashboards, there is a preset dashboard for Quality.
- Project Level – This dashboard houses cards such as “Quality Issue Status” or “High-Risk Quality Issues” that help teams quickly resolve quality issues and take immediate action. All cards can be moved around or removed, and users can also add new cards.
- Executive Level – This dashboard houses cross-project data with cards like “Quality Checklist Activity” or “Quality Checklist Conformance” and can show filtered results by business unit or project type. The “Quality Risk Overview” card shows trends for projects so executives can see where high-risk issues may be a recurring theme vs. one off’s. All cards can be moved around or removed, and users can also add new cards.
Additional Capabilities
Account Admin & Standardization
Setting up account-level features and standards is critical to ensuring teams are being set up for success. Whether it is creating project templates or ensuring the right team members have the right access to different features, the account admin functions help everyone get up and running quickly. Taking that a step further, by setting up standards that are used across the organization, teams are able to maximize the data being collected and better leverage information downstream to improve decision-making.
1. Setting Up Templates
- Users with Account Admin settings can navigate to Account Admin using the product picker or by selecting “All Projects” under the project picker and clicking “Account Administration” on the top left.
- Select “Templates” from the left side panel.
- From here, users can see a list of all active or archived templates.
- Click on an active template to edit any details, or click the blue “Create project template” button to see two options to create a new template:
- Create a new template – This allows users to start a template from scratch.
- Create a template from an existing project – This allows users to copy over certain aspects of a project into a template.
- Once a template has been created, users can add, edit, or remove members from the template and assign permissions or product access
PRO TIP: Check out the help site to view which aspects of a product can be carried over into a template.
2. Creating a Project
- Users with “Account Admin” settings can navigate to the Account Admin tool and select “Projects” from the left side panel.
- From here, select the blue “Create project” button.
- Enter all the relevant details, including project name, project number, address, start and end dates, as well as the option to use a project template.
- Here, admins can add members and assign them access levels, associate roles or companies, as well as manage their individual member subscriptions.
PRO TIP: Account Admins will see how many subscription licensees are available.
4. Library
- The Account Admin Library serves as a centralized library of objects or “components.” From the library, users can configure a component, and simultaneously add them to multiple existing projects.
- Click on the ‘Forms’ tab to create a new form template
- Choose to build a new form or upload an existing PDF form
- Once saved, the new form template can then be added to new or existing projects
- Account Administrators can also edit any template and all updates will be pushed to any projects in which this template was added to
Project Admin
Ensuring all aspects are running smoothly is a key component of making sure projects stay on time and on budget. When technology is set up in a way that simplifies daily activity, teams can collaborate and get things done more efficiently. With the project admin features in the Autodesk Construction Cloud unified platform, admins can easily create new projects, add and manage project members, and ensure all settings or project locations are being used correctly.
- Enter in all the relevant details, including project name, project number, address, start and end dates, as well as the option to use a project template.
- NOTE: If a template was used to create the project, the members associated with the template will be prepopulated here. However, admins can also remove any members through their member settings panel.
- Additionally, users can add locations or sublocations of a project (including levels or rooms), which can be referenced in other workflows throughout the product.
PRO TIP: Users can download an Excel template to populate different locations and then re-import for quicker entry.
4. As Built Export
- From the left navigation in Autodesk Build, select Settings to navigate to the Settings tool.
- On the Settings page, click the As-built Export tab.
- From here users can download previously generated as-builts or create a new one.
- To create a new as-built, click the blue ‘Create as-built’ button and configure which Sheets, RFI’s, and Submittals to include.
- Once created, the user will receive an email notification which will direct back to the as-built export log page from where you can download the zipped file for all documents.
5. Bridge
- Using Bridge users can share sheets or files across projects or accounts.
- To share a sheet or file simply select the items and click the “Share” button on the top of the screen.
- From here select to share with “another project” or with “anyone with the link”.
- The receiver will either see the sheets automatically added to their project or if shared via link, can select which project they would like to add the sheets to.
- Users can also select to automatically send newer versions to ensure the receiving team always has the most up to date information.
- To view a list of all shared or received sheets or files navigate to Bridge from the left side panel.
- From here you will see a tab for Incoming or Outgoing shares, a list of sheets that have automations set up, as well as a “Bridged Projects” tab where you can directly link one project to another to make sharing even easier.
Mobile Access
Autodesk Build, Autodesk Docs, and Autodesk BIM Collaborate/Pro teams can complete tasks from anywhere on the jobsite with seamless access to Autodesk Construction Cloud data, regardless of role, permission level, or training.
With the Autodesk Construction Cloud mobile app, teams can get access to project data (even when they’re offline) and all the project management tools they need in the field, including accessing project files and models, creating sheet markups, editing quality and safety checklists, viewing RFIs, creating and resolving issues, capturing progress photos, and more.
1. Download the Autodesk Construction Cloud Mobile App
Go to the App Store or Google Play Store on your mobile device to download the Autodesk Construction Cloud mobile app.
PRO TIP: Once users get started on mobile, they can access their account on web to create a new project.
2. Access Data Online and Offline
- Teams are able to work on-site without internet access.
- They can have access to project data and complete essential tasks when working offline. Once back online, all changes will be synced back to the cloud.
3. Complete Tasks on the Jobsite
In addition to having access to all crucial project data, teams can complete all essential tasks without having to leave the jobsite.
Most common mobile workflows include:
- Viewing sheets
- Creating markups
- Tracking issues and RFIs
- Editing checklists and daily reports
- Capturing photos
PRO TIP: After creating a project on web, users can perform field workflows on the Autodesk Construction Cloud mobile app.